Customer Support Associate
Max Retail
About this role
Max Retail is a technology platform supporting independent retailers and brands in selling excess inventory online, aiming to create the largest no-inventory supply chain and connect supply with global demand. The role involves customer support, order management, and process optimization to enhance the customer experience.
Skills
About Max Retail
maxretail.comMax Retail is a retail technology and services provider that delivers end-to-end omnichannel solutions for brick-and-mortar and online retailers. Its platform typically combines POS, inventory and supply‑chain management, merchandising, workforce scheduling, and analytics to help retailers run stores, warehouses, and e‑commerce channels from a single system. Customers use Max Retail for real‑time inventory visibility, streamlined store operations, and actionable sales and customer insights that drive faster merchandising and replenishment decisions. The company supports deployment and integration services to scale across multi‑store footprints and unify in‑store and digital experiences.
Recent company news
FinTech FuturesMax Retail Raises $15M Series A to Help Independent Retailers Participate in the Growing Ecommerce Wave
Jun 22, 2025
WWDHow Max Retail Is Helping Retailers and Brands Manage Excess Inventory
Sep 4, 2024
Refresh MiamiWest Palm Beach startup Max Retail raises $15M to solve the excess inventory problem
May 22, 2024
TechstarsFounder Features: Maximizing Retail Revenue with Melodie Van der Baan
Jul 27, 2023
PYMNTS.comMax Retail Raises $15 Million to Expand Excess Inventory Marketplace
May 22, 2024
About Max Retail
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Max Retail.
Salary
$37k – $50k
per year