Boom
Boom is seeking a Customer Support Associate to join its in-office team in Austin, providing phone-first support to renters, applicants, and property managers. The role involves live troubleshooting, resolving account and payment issues, and collaborating with product and engineering teams to improve the platform. This early-career position offers direct ownership and a front-row seat at a fast-growing Series A fintech company.
Boom is building a suite of products for property managers to drive on-time payments, reduce fraud, and grow revenue across the renter lifecycle. Rent reporting, a resident app, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Boom.
28% above the average for this role