Customer Support Specialist (Weekend Support Required)
HitPay
About this role
HitPay is a dynamic payments platform supporting small and medium-sized businesses across APAC. They are recruiting a Customer Support Specialist to provide live support, troubleshoot issues, and educate customers on payment solutions. The role offers a contract-based opportunity with potential for full-time conversion, working remotely within Malaysia.
Skills
About HitPay
www.hitpayapp.comHitPay is an international payment gateway and payment processor designed to help growing businesses accept a wide range of payment methods both online and offline. The platform offers seamless transaction solutions, enabling merchants to efficiently manage payments across different channels. With its focus on user-friendly interfaces, robust security features, and integration capabilities, HitPay aims to simplify the payment process for businesses of all sizes.
Recent company news
The Manila TimesHitPay helps SMEs meet BSP digital payments target without heavy fees
1 week ago
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Oct 8, 2025
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May 30, 2022
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About HitPay
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for HitPay.
Salary
$40k – $60k
per year