HitPay

Customer Support Specialist (Weekend Support Required)

HitPay(27 days ago)

RemoteContractJunior$40,000 - $60,000Operations
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About this role

HitPay is a dynamic payments platform supporting small and medium-sized businesses across APAC. They are recruiting a Customer Support Specialist to provide live support, troubleshoot issues, and educate customers on payment solutions. The role offers a contract-based opportunity with potential for full-time conversion, working remotely within Malaysia.

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Required Skills

  • Customer Support
  • Payments
  • Fintech
  • Troubleshooting
  • English
  • Malay
  • Zendesk
  • Intercom
  • Payment Gateways
  • Communication
HitPay

About HitPay

www.hitpayapp.com

HitPay is an international payment gateway and payment processor designed to help growing businesses accept a wide range of payment methods both online and offline. The platform offers seamless transaction solutions, enabling merchants to efficiently manage payments across different channels. With its focus on user-friendly interfaces, robust security features, and integration capabilities, HitPay aims to simplify the payment process for businesses of all sizes.

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