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© All Rights Reserved. ApplyBlast.com
Junction
Junction is seeking a Customer Support Associate to coordinate with labs and partners, resolving patient data issues and ensuring timely responses. The role involves making outbound calls, managing a queue of support requests, and documenting outcomes accurately. This position supports the company's mission to improve healthcare through data accessibility and automation.
Junction is a unified API platform for lab testing and wearable device data integration, enabling healthcare providers to scale personalized, predictive care. The platform provides access to 300+ devices and nationwide lab networks across all 50 states, all via a single API, with options for in-person, at-home, and mobile testing. It includes automated workflows and dedicated operational support, plus continuous device data monitoring, to streamline patient care. Junction also offers transparent pricing with no test upcharges and holds SOC 2 Type 2, ISO 27001, HIPAA compliance, and GDPR readiness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Junction.
61% below the average for this role