First Mid
The Customer Support Center Agent I at First Mid provides accurate and professional assistance to customers over the phone, addressing account inquiries and resolving issues efficiently. The role involves adhering to bank compliance and security policies while maintaining customer confidentiality and promoting banking products and services. Agents are expected to foster personalized relationships and encourage the use of alternate delivery systems to enhance the overall customer experience.
First Mid is your trusted community bank for personal and business banking, loans, wealth management and more. Banking made personal.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Mid.
First Mid didn’t post a salary, so this is our estimate from similar listings.