Dexam Government Solutions
The Customer Support Center Specialist serves as the first point of contact for military and civilian personnel checking in or out of the Command, providing walk-up and telephone support to a 10,000-person user community. The role involves managing incoming calls and in-person requests by logging issues using ServiceNow, resolving tickets, and providing technical support for various systems. The specialist is also responsible for on-call support, asset management, and assisting with refresh projects.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dexam Government Solutions.
24% below the average for this role