Customer Support - Chinese Speaking
Icmarkets
About this role
IC Markets is seeking a Customer Support Agent fluent in Chinese to assist clients with their inquiries related to financial markets, trading platforms, and account procedures. The role involves providing excellent customer service across multiple channels and ensuring client satisfaction in a fast-paced, innovative environment. Full training will be provided, and the position emphasizes continuous learning, responsible communication, and teamwork.
Skills
About Icmarkets
icmarkets.comIC Markets is a global online broker that offers trading in forex, stocks and CFDs across commodities, futures, bonds and digital assets. It provides access to popular platforms such as MetaTrader 4, MetaTrader 5 and cTrader, with an emphasis on competitive pricing, fast execution and deep liquidity for retail and institutional traders. The company services clients worldwide through localized sites, multilingual support and partner programs. Its product suite includes WebTrader, social trading tools and a range of account types and market access features.
About Icmarkets
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Icmarkets.
Salary
$30k – $35k
per year
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