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Customer Support Director at Bitcoin Depot - ApplyBlast

Customer Support Director

Bitcoin Depot

7 months ago

3.6 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

Bitcoin Depot is seeking an experienced and results-driven Customer Support Director to lead its customer support operations, focusing on service quality, team management, process improvement, and customer satisfaction within the cryptocurrency ecosystem.

Skills

Qualifications

8 years’ experience as a call center manager11 years’ experience in a call center environment or operations environmentExperience managing outbound call center functionsExperience with call ticket management/tracking systemsExpert in MS Excel

About Bitcoin Depot

bitcoindepot.com

Headquarters

Atlanta, Georgia, United States

Company Size

51-200 employees

Founded

2016

View Profile

Bitcoin Depot operates a nationwide network of Bitcoin ATMs that let consumers buy Bitcoin with cash. The company maintains an ATM locator map and claims over 15,000 locations across North America to make in-person purchases fast, secure, and convenient. Bitcoin Depot positions itself as an easy on‑ramp to crypto for both new and experienced users, with a focus on straightforward transactions and customer support.