Customer Support (Driver) Representative (Maternity Cover)

FREENOW(1 month ago)

Hamburg, GermanyOnsiteContractMedior$48,920 - $67,476 (estimated)Driver Operations

About this role

The Driver Operations Executive will join the Driver Operations team in Hamburg on a one-year fixed-term (maternity cover) contract. The role focuses on maintaining and strengthening relationships with drivers and partners to improve the driver experience and support the company’s multi-mobility taxi service. The position is highly visible within the core taxi business and involves collaboration with central teams to support broader operational initiatives.

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Required Skills

Driver Support
Onboarding
Outbound Calling
Relationship Building
Driver Engagement
Stakeholder Management
Project Management
Quality Assurance
Market Research
G Suite

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About FREENOW

free-now.com

Vercel is a cloud platform that helps frontend teams build, preview, and ship web applications with a focus on developer experience and performance. It provides instant deployments from Git, preview URLs for every pull request, and a global edge network for fast static and dynamic delivery. Vercel supports serverless and edge functions, is tightly integrated with frameworks like Next.js, and offers performance and real-user analytics plus numerous CI/CD and third‑party integrations. Teams use Vercel to scale web apps with minimal infrastructure management while optimizing for speed and reliability.