Customer Support Engineer (f/m/d)
Contentful(5 days ago)
About this role
Contentful is seeking Customer Support Engineers to assist clients in building websites, apps, and digital experiences with cutting-edge technologies. The role involves troubleshooting, supporting integrations, and providing customer service for a global user base.
Required Skills
- APIs
- Support
- Troubleshooting
- Customer Service
- JavaScript
- Linux
- Support Tools
- Agile
- Communication
- Problem Solving
About Contentful
contentful.comContentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.
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