Outseer
Outseer is seeking a Customer Support Engineer to provide remote technical support for its fraud prevention and risk-based authentication platforms. The role involves acting as the frontline contact for external customers, diagnosing product issues, managing licensing requests, and collaborating with internal teams to ensure timely resolutions. Candidates must possess strong technical expertise in web architectures, databases, and security protocols while maintaining excellent communication skills.
Outseer is a fraud prevention company offering an all-cause fraud prevention platform designed to detect and stop account takeover, payment fraud, scams, and phishing for banks and financial institutions. Its platform combines predictive AI, real-time behavioral biometrics, FIDO-based authentication, and a global consortium data network to deliver accurate, risk-based decisions with minimal customer friction. Outseer's product suite includes Fraud Manager, 3-D Secure ACS, and FraudAction threat intelligence and takedown services, collectively protecting over $5 trillion in payments annually.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Outseer.
Outseer didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role