Customer Support Engineer (Low-code Workflow Software)
BizFlow
About this role
A Customer Support Engineer at BizFlow provides hands-on support for low-code workflow software, focusing on troubleshooting, technical analysis, and resolving customer issues using ITIL best practices. The role involves collaboration with multiple teams, documentation, and automation of support workflows.
Skills
Qualifications
About BizFlow
bizflow.comBizFlow is a low-code workflow automation platform (BizFlow M) that lets teams build enterprise applications, automate tasks, and track complex processes without writing code. It’s designed for regulated and large-scale environments — helping organizations improve efficiency, enforce compliance, and accelerate modernization. Federal and enterprise customers (DoD, NIH, VA and others) use BizFlow to streamline workflows and replace manual processes. The company also offers licensing, training, and support plus process expertise to help deploy and scale solutions.
About BizFlow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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