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Customer Support Engineer - Seoul at Cohere - ApplyBlast

Customer Support Engineer - Seoul

Cohere

10 months ago

2.9 on Glassdoor

South Korea

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Support Engineer at Cohere serves as a crucial link between the company's AI technology and enterprise customers, addressing technical inquiries and facilitating seamless API integration. Responsibilities include debugging issues, creating self-service resources, and tracking support tickets while sharing customer insights with Product and Engineering teams to enhance product development. The role demands strong communication skills in both Korean and English, along with technical expertise in programming and familiarity with tools like Docker and cloud platforms.