Customer Support Engineer – Test Systems

Averna is seeking a Customer Support Engineer to serve as the primary technical representative at a major customer site near Cheltenham, providing first-line support for test systems and equipment. The role involves hands-on electrical and mechanical troubleshooting, building strong customer relationships, and identifying opportunities for engineering improvements. This position requires a blend of technical expertise, practical problem-solving skills, and a customer-focused approach to ensure equipment reliability and operational efficiency.