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Customer Support Engineer, Tier 2 (Windows) at Jobgether - ApplyBlast

Customer Support Engineer, Tier 2 (Windows)

Jobgether

1 day ago

Remote

Full Time

Senior

0 applicants

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About this role

The Customer Support Engineer, Tier 2 (Windows) provides advanced technical support for complex, high-priority Windows and identity management issues in a fully remote, SaaS environment. This role involves troubleshooting operating system configurations, Active Directory, and single sign-on integrations while collaborating with engineering and product teams to resolve critical incidents. The position requires fluency in Portuguese and English and is based in Brazil.

Responsibilities

Provide advanced technical support and resolve complex customer issues
Troubleshoot Windows OS, Active Directory, and identity management systems
Configure and troubleshoot single sign-on and RADIUS authentication integrations

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.