Customer Support Engineer
Entrust Limited(17 days ago)
About this role
Entrust is seeking customer support engineers to enhance the customer experience with their Onfido product suite. The role focuses on understanding customer needs, troubleshooting issues, and collaborating with product teams to improve services. It emphasizes problem-solving, customer satisfaction, and technical support within a diverse and inclusive environment.
Required Skills
- customer Support
- Problem Solving
- API
- SQL
- Debugging
- Documentation
- Automation
- Customer Service
- Technical Support
- Product Knowledge
About Entrust Limited
entrustlimited.comEntrust is an independently-owned trust company based in Jersey, comprised of finance industry experts dedicated to providing exceptional client service. Licensed and regulated by the Jersey Financial Services Commission, the company focuses on leveraging its extensive experience and advanced technology to deliver agile and transparent services. Entrust specializes in a range of financial solutions, including trusts, foundations, and limited partnerships, with a commitment to putting clients at the heart of their operations. The company's mission is to ensure that their clients can navigate the complexities of finance with confidence and support.
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