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© All Rights Reserved. ApplyBlast.com
Entrust Community Services Job Board
The Customer Support Engineer at Entrust provides 24x7x365 technical support for the Onfido product suite, focusing on resolving customer issues, improving the customer experience, and identifying recurring trends. This role requires deep product knowledge, strong problem-solving skills, and collaboration with product and development teams to address root causes and enhance internal processes. The position involves investigating technical issues, automating support tasks, and maintaining accurate product documentation to ensure timely and empathetic customer resolution.
Headquarters
Shakopee, Minnesota, United States
Company Size
1001-5000 employees
Founded
1994
Entrust is a digital security company that provides identity, payments, and data-protection solutions for enterprises, financial institutions, and government agencies. Its products include public key infrastructure (PKI) and certificate management, multifactor authentication and identity verification, hardware security modules, and secure credential issuance (e.g., smart cards and eIDs). Entrust also offers secure transaction and IoT device identity services through on‑premises appliances, cloud-based and managed deployments. Organizations rely on Entrust for high‑assurance credentials, regulatory compliance, and scalable tools to protect digital identities, communications, and payments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Entrust Community Services Job Board.