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Customer Support Engineer at MixMode - ApplyBlast

Customer Support Engineer

MixMode

7 months ago

Remote

Full Time

Junior

0 applicants

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About this role

MixMode is seeking a Customer Success Support Engineer to manage the technical health of customers and ensure their success with their cybersecurity platform. The role involves technical support, customer training, feature deployment, and collaboration with internal teams. The position can be remote or onsite in Santa Barbara.

Skills

Qualifications

BS in Computer Science or related field

About MixMode

mixmode.ai

Headquarters

Santa Barbara, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

MixMode is a cybersecurity company that delivers an AI-powered threat detection and response platform built to stop advanced and novel cyberattacks. Its MixMode Platform uses self‑learning, unsupervised behavioral AI to model normal activity and surface anomalies in real time, enabling detection of zero‑day threats, insider abuse, ransomware, and lateral movement. Designed for SOCs and security teams, it reduces alert noise, automates triage and prioritization, and speeds investigations. The platform augments existing security stacks (SIEM/NDR) and supports modern enterprise deployment models.