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Customer Support Engineer at Boomi - ApplyBlast

Customer Support Engineer

Boomi

2 months ago

3.6 on Glassdoor

India

Onsite

Full Time

Medior

0 applicants

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About this role

The role provides front‑line technical assistance for Boomi’s customers, handling inquiries via virtual meetings, chat, and email. It involves troubleshooting product issues, configuring and networking solutions, and collaborating with product and engineering teams to relay feedback and improve the platform.

Responsibilities

Provide exceptional engagement for initial customer contacts
Resolve technical issues via virtual meetings, chat, and email
Collaborate with product and engineering teams to deliver customer feedback

Skills

About Boomi

boomi.com

Headquarters

Conshohocken, Pennsylvania, United States

Company Size

1001-5000 employees

Founded

2000

View Profile

Boomi is a cloud-based integration and data activation platform that connects applications, APIs, data, and AI agents across hybrid IT environments. Its enterprise platform spans integration and automation, API management, data management, and AI infrastructure — including agentic workflow orchestration, agent governance, and real-time event streaming. Serving over 30,000 customers across industries, Boomi enables organizations to unify and activate their data to drive business outcomes.