Closinglock
The Customer Support Representative will provide front‑line assistance to internal and external customers, handling inquiries via phone, email, and live chat while ensuring timely resolution and a consistent, empathetic experience. The role involves troubleshooting issues, collaborating with product and development teams, and contributing to documentation and feedback loops.
Closinglock is an escrow management platform that helps title companies and law firms secure real estate closings through fraud prevention, digital payments, and collaborative escrow tools. It offers secure portals and workflows designed to reduce wire fraud risk and streamline closing operations. The platform focuses on modernizing traditional escrow processes while supporting compliance, risk reduction, and more efficient collaboration among closing parties.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Closinglock.
Closinglock didn’t post a salary, so this is our estimate from similar listings.
14% above the average for this role