RelationalAI
The Customer Support Engineer at RelationalAI will join the Customer Support Engineering team to troubleshoot technical issues, assist customers with their use of the platform, and collaborate with sales, field engineering, and product teams. The role involves learning the company's products, handling support cases, and contributing to product and process improvements.
Headquarters
Berkeley, California, United States
Company Size
51-200 employees
Founded
2017
RelationalAI (Rel) provides a decision‑intelligence platform and decision agent (Rel) that’s grounded in a customer semantic model and powered by advanced reasoners. The system combines graph, rules‑based, predictive and prescriptive reasoning to support discovery, inference, anticipation and optimization for high‑stakes business decisions. Typical enterprise use cases include supply‑chain optimization, inventory planning and revenue optimization. Rel is available fully inside Snowflake and offers developer tooling to build semantic models and embed aligned decision agents into production workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RelationalAI.
26% above the average for this role