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© All Rights Reserved. ApplyBlast.com
Rox
The Customer Support Engineer at Rox serves as the front line for product support, owning the end-to-end process of triaging, reproducing, and resolving customer issues. This technical, customer-facing role involves debugging product issues, partnering with internal teams on escalations, and maintaining documentation to improve self-service capabilities. The position requires strong troubleshooting instincts and clear communication to ensure customer satisfaction and operational efficiency.
The Rox agent generates pipeline, qualifies leads, books meetings, manages deals, and expands accounts — all on autopilot. Built for the Global 2000.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rox.
Rox didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role