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© All Rights Reserved. ApplyBlast.com
OneRail
The Technical Support Engineer will serve as the primary front‑line technical partner for customers, handling incoming issues, performing triage, deep investigation, and debugging across APIs, databases, and integrations. The role involves end‑to‑end ticket ownership, clear communication with customers and internal teams, and collaboration with Engineering for escalations, while also contributing minor fixes and improving support documentation.
Headquarters
Orlando, Florida, United States
Company Size
51-200 employees
Founded
2018
OneRail is a logistics technology company that provides a last-mile delivery and fulfillment platform for retailers, wholesalers, and distributors. Its software helps businesses orchestrate deliveries across internal fleets and third-party carriers with real-time visibility, routing, and exception management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OneRail.
OneRail didn’t post a salary, so this is our estimate from similar listings.
56% above the average for this role