n-side
N-SIDE is seeking a Customer Support Engineer to join its Life Science team in Louvain-la-Neuve, providing technical support to end-users of Life Sciences applications and managing the service desk. The role involves troubleshooting IT incidents, resolving technical issues in collaboration with development teams, and maintaining a knowledge base to enhance future problem-solving. This position aims to minimize operational disruptions while contributing to product development and continuous improvement of support services.
Headquarters
Louvain-La-Neuve, Wallonia, Belgium
Company Size
201-500 employees
Founded
2000
N‑SIDE is a Belgian software and consulting company that builds advanced analytics and optimization solutions to help organizations make better operational and strategic decisions. It specializes in life sciences and energy management, applying mathematical optimization, simulation and data science to problems like clinical development, manufacturing and supply chain in pharma, and forecasting, trading and asset optimization in energy. N‑SIDE delivers configurable platforms and tailored services—from predictive models and scenario simulation to decision‑support software—that help clients reduce costs, accelerate outcomes and improve operational resilience. Headquartered in Louvain‑la‑Neuve, Belgium, it serves pharmaceutical companies, utilities and energy traders worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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