Velotic
The Customer Support Engineer at Velotic provides direct technical support for Proficy Manufacturing Software Solutions, resolving product, configuration, and application issues for a diverse range of customers. This role involves troubleshooting complex software environments, managing a personal caseload, and acting as a liaison between customers and internal engineering teams to ensure efficient problem resolution. The position requires strong analytical skills and a dedication to customer success within the industrial operations and manufacturing sector.
Built on decades of innovation and impact, Velotic leads the next chapter of industrial transformation to make operations smarter, predictive, and future-ready.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Velotic.
Velotic didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role