Velotic
The Customer Support Engineer at Velotic provides direct technical support for Proficy Manufacturing Software Solutions, resolving product, configuration, and application issues for a global customer base. This role involves troubleshooting complex software environments, collaborating with engineering and marketing teams, and contributing to the technical support knowledge base. The position requires strong analytical skills and the ability to work independently to ensure efficient problem resolution for critical accounts.
Built on decades of innovation and impact, Velotic leads the next chapter of industrial transformation to make operations smarter, predictive, and future-ready.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Velotic.
Velotic didn’t post a salary, so this is our estimate from similar listings.