Bugcrowd
Bugcrowd is seeking a motivated Customer Support Engineer to serve as the initial point of contact for customers and researchers, resolving technical issues and documenting solutions. The role involves providing L0-L2 technical support, optimizing workflows, and developing cross-functional relationships. The ideal candidate is a quick learner with strong communication skills and a foundational understanding of technical tools and cybersecurity concepts.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2012
Bugcrowd is a cybersecurity company that provides a crowdsourced platform for security testing, including bug bounty, vulnerability disclosure, penetration testing, and attack surface management. It connects organizations with vetted security researchers to identify and help remediate vulnerabilities in applications, systems, and digital assets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bugcrowd.
Bugcrowd acquires Mayhem Security to advance AI-powered security testing
Nov 4, 2025