ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Support Executive, 6 months FTC (Remote in US) at Nivoda - ApplyBlast

Customer Support Executive, 6 months FTC (Remote in US)

Nivoda

21 days ago

3.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Nivoda is seeking a Customer Support Executive to manage customer inquiries via live chat, WhatsApp, and email, ensuring a seamless experience for clients in the B2B diamond and gemstone marketplace. This fully remote role requires a proactive problem-solver to handle day-to-day client issues and collaborate across departments to resolve root causes. The position offers a dynamic environment with opportunities for growth and personal KPI development.

Responsibilities

Resolve customer issues via live chat, WhatsApp, and email
Handle day-to-day client issues related to logistics and orders
Collaborate with internal teams to address root causes of customer issues

Skills

About Nivoda

nivoda.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2017

View Profile

Nivoda is a B2B diamond and gemstone marketplace platform serving over 10,000 jewelers worldwide, offering access to more than 2 million natural and lab-grown diamonds, gemstones, melee, and finished jewelry. The platform provides retail tools such as in-store virtual showrooms and online diamond feeds, along with services including express delivery, flexible credit terms, quality control, and consolidated shipping. Nivoda empowers jewelry retailers to sell more efficiently without holding inventory, growing their margins and streamlining their sourcing and fulfillment operations.