Thirdfort
The role involves handling inbound customer enquiries via phone, chat and email, reviewing and refining AI‑suggested responses, and maintaining the knowledge base that powers automation. You will work closely with product, operations and client teams to ensure high‑quality support, identify training needs, and help prevent client churn while contributing feedback to improve the product.
Intelligent client due diligence with automated data collection, verification, and AML screening, so your team can focus on the cases that need your expertise. Built for compliance teams in the legal, property and accountancy sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Thirdfort.
Thirdfort didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role