Abrigo
The Product Support Analyst will resolve product issues from start to finish, ensuring high customer satisfaction while maintaining expert knowledge of bank and accounting products. The role involves handling support requests via email, web, or phone, collaborating with internal teams, and contributing to customer projects and process improvements.
Headquarters
Raleigh, North Carolina, United States
Company Size
501-1000 employees
Founded
2000
Abrigo builds software and advisory services for lending, financial crime (AML), risk management, CECL, fraud detection, and analytics. Its products—combining Banker's Toolbox, Sageworks, and MST—help banks, credit unions, and community organizations manage risk, meet compliance requirements, and streamline operations to drive growth. Abrigo emphasizes AI-driven decisioning and integrated analytics to support smarter underwriting, accounting (CECL), AML monitoring, and fraud prevention.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Abrigo.
Abrigo didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role