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Customer Support Expert - EN at SumUp - ApplyBlast

Customer Support Expert - EN

SumUp

11 months ago

3.4 on Glassdoor

Barcelona, Spain

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Agent at SumUp represents the company to English-speaking merchants from the Barcelona office, helping maintain merchant satisfaction for its payments and POS products. The role is office-first within a global fintech company and includes benefits such as a dedicated L&D budget, restaurant tickets, referral bonuses, and a 30-day sabbatical after three years. SumUp values diversity and inclusion and offers opportunities to work with international teams on large-scale fintech products.

Skills

About SumUp

sumup.com

Headquarters

London, England, United Kingdom

Company Size

1001-5000 employees

Founded

2012

View Profile

SumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.