Customer Support (German-speaking, Part-time)

Via

2 months ago

4.1 on Glassdoor

Remote

Part Time

Junior

0 applicants

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About this role

Via is hiring a Customer Service Representative to join its Operations team and support the expansion of on-demand mobility services in Europe. The role provides a comprehensive introduction to operations, technology management, and the mobility industry, with opportunities for growth. The position is remote for candidates based in Germany and offers part-time hours with potential for full-time.

Skills

Qualifications

German (C2 or Native)English (C1 or C2)

About Via

ridewithvia.com

Via builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.