Customer Support (Healthcare)

Broadway Ventures(2 months ago)

HybridFull TimeJunior$35,000 - $37,000Customer Support

About this role

Broadway Ventures is seeking Customer Support Specialists to provide exceptional support to customers through phone and email, assisting with enrollments and transactions in a collaborative office environment. The role emphasizes organizational skills, clear communication, and a friendly demeanor, suitable for individuals with prior customer service or administrative experience.

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Required Skills

Customer Service
Communication
Troubleshooting
Documentation
Microsoft Office
Email Support
Client Interaction
Support Tools

Qualifications

High School Diploma or Equivalent
2+ Years Customer Service Experience

About Broadway Ventures

broadwayventures.net

Broadway Ventures is an early-stage venture capital firm that partners with founders to build and scale technology-driven companies. The firm typically invests at seed and Series A, offering capital along with hands-on operational support in product, go-to-market, and talent. Broadway focuses on sectors like fintech, healthcare, marketplaces, and developer tools, leveraging a network of operators and investors to accelerate growth. They position themselves as long-term partners, helping portfolio companies through follow-on funding and strategic introductions.

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