Customer Support Specialist (Polish-speaker)
Klaviyo(1 day ago)
About this role
Klaviyo is seeking Polish-fluent Customer Support Specialists to provide exceptional assistance to their EMEA customers, helping them scale their businesses with the Klaviyo platform. The role involves technical support, troubleshooting, and guiding customers through email and live chat interactions, with an emphasis on quality and communication skills.
Required Skills
- Technical Support
- Troubleshooting
- Customer Service
- Email Support
- Live Chat
- Communication
- SaaS
- Problem Solving
- Documentation
- AI
About Klaviyo
klaviyo.comKlaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
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