Customer Support Lead, JobRobotix

Nomad Health

2 months ago

3.2 on Glassdoor

Remote

Full Time

Senior

3 applicants

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About this role

The Customer Support Lead at JobRobotix (a Nomad Health subsidiary) is a senior-facing role focused on ensuring exceptional customer experience for JobRobotix's middleware staffing products. This position acts as the primary customer contact and product expert, helping drive product adoption, quality, and cross-team collaboration. The role contributes to maintaining high support standards and informs product improvements through customer feedback and metrics.

Skills

About Nomad Health

nomadhealth.com

Nomad Health is an online healthcare marketplace that connects travel nurses and allied health clinicians with hospitals and health systems across the United States. The platform lets clinicians search and apply for travel and contract positions, offering transparent pay details and streamlined hiring/credentialing. Employers use Nomad to source qualified clinicians quickly without traditional agency intermediaries. Thousands of clinicians nationwide use Nomad to find and manage their next travel or contract assignment.