Product Support Specialist
tastylive(1 month ago)
About this role
The Product Support Specialist — Open API at tastytrade provides technical support and acts as the primary liaison between Open API customers and internal product and engineering teams. The role involves developing deep expertise in API architecture and trading workflows, gathering and synthesizing developer feedback to inform the product roadmap, and contributing to public and internal documentation. The position supports a strong developer experience focus while collaborating cross-functionally to prioritize enhancements and resolve systemic issues.
Required Skills
- RESTful APIs
- OAuth
- WebSockets
- Debugging
- Troubleshooting
- API Testing
- Postman
- Curl
- Git
- Documentation
+10 more
Qualifications
- Bachelor's Degree in Computer Science
- Bachelor's Degree in Software Engineering
- SIE
- Series 7
About tastylive
tastytrade.comtastytrade is an online brokerage and financial media company that offers trading accounts for options, stocks, and futures. It pairs execution and trading tools with market education and live programming—rooted in the tastylive content network—to help active traders learn strategies and manage risk. The platform emphasizes options-focused tools, research, competitive pricing, and a trading-first experience aimed at retail and active DIY traders.
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