Product Support Specialist

tastylive

2 months ago

4.5 on Glassdoor

Chicago, Illinois

Hybrid

Full Time

Medior

1 applicant

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About this role

The Product Support Specialist — Open API at tastytrade provides technical support and acts as the primary liaison between Open API customers and internal product and engineering teams. The role involves developing deep expertise in API architecture and trading workflows, gathering and synthesizing developer feedback to inform the product roadmap, and contributing to public and internal documentation. The position supports a strong developer experience focus while collaborating cross-functionally to prioritize enhancements and resolve systemic issues.

Skills

Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Software EngineeringSIESeries 7

About tastylive

tastytrade.com

tastytrade is an online brokerage and financial media company that offers trading accounts for options, stocks, and futures. It pairs execution and trading tools with market education and live programming—rooted in the tastylive content network—to help active traders learn strategies and manage risk. The platform emphasizes options-focused tools, research, competitive pricing, and a trading-first experience aimed at retail and active DIY traders.