Customer Support Lead
Voltera
About this role
Voltera is seeking a Customer Support Manager to oversee customer service activities, lead a support team, and coordinate with global distributors in a hardware-focused tech environment. The role involves managing issue resolution, support documentation, KPIs, and process improvements, with opportunities for hybrid work and international travel.
Skills
About Voltera
voltera.ioVoltera provides additive electronics prototyping solutions, offering desktop printers that produce rapid PCB prototypes as well as flexible and stretchable electronic circuits. Their product lineup — including V‑One and Nova — is built to speed iteration by bringing PCB prototyping in‑house and cutting turnaround from days to hours. Voltera serves engineers, researchers, and product developers who need fast, low‑volume fabrication and experimental form factors. The company emphasizes ease of use, precision, and enabling unconventional electronics through additive manufacturing.
About Voltera
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$74k – $90k
per year