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© All Rights Reserved. ApplyBlast.com
JLL
The Customer Support Lead provides first- and second-level support for JLL Technologies' client systems portfolio, including Building Engines Prism and other SaaS applications. This role involves coordinating the team's ticket queue, mentoring associates, and maintaining the knowledge base that powers both human agents and agentic AI support. The position supports Americas clients and operates during US business hours.
Optimize your commercial real estate with JLL's strategic planning and design, delivering environments that thrive in today's dynamic world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JLL.