Customer Support (Level 2) - Object Storage (m/w/d)

Impossible Cloud(7 days ago)

Hamburg, GermanyOnsiteFull TimeMedior$60,000 - $80,000Technical Support

About this role

Impossible Cloud is seeking a Tier 2 engineer to provide hands-on troubleshooting for its S3-compatible object storage platform. The role involves direct customer interaction, analyzing issues, and collaborating with engineering teams to improve the product. It offers an opportunity to work in a innovative cloud environment focused on decentralized infrastructure.

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Required Skills

Networking
Linux
Scripting
Troubleshooting
Cloud Services
APIs
Log Analysis
Customer Support
AWS
Python

About Impossible Cloud

impossiblecloud.com

Impossible Cloud is a European sovereign cloud storage provider delivering S3‑compatible object storage optimized for customers who require data residency and regulatory compliance in Europe. The service emphasizes security, scalability and performance, advertising full S3 API compatibility and a 100% durability guarantee to simplify integration and migration. It targets developers and businesses needing European data sovereignty and offers a free trial to get started.

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