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AssetWatch, Inc.
The Customer Support Manager at AssetWatch leads the front-line support team that protects industrial uptime by delivering fast, accurate, and clear customer service. The role focuses on blending tactical execution with coaching, process refinement and cross-functional alignment to resolve incidents and improve customer experience. This leader also partners with Product, Engineering, Field Services and Reliability to prevent repeat issues and drive product improvements.
Headquarters
Westerville, Ohio, United States
Company Size
51-200 employees
Founded
2014
AssetWatch is an industrial condition‑monitoring platform that helps manufacturers protect assets and prevent unplanned downtime. Combining sensors, data collection, and AI-driven analytics, it turns raw signals into prescriptive insights and recommended actions to build a reliability program that scales across plants. The platform is designed for plant operators and maintenance teams who need faster detection, prioritized remediation, and measurable reductions in failures and downtime.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AssetWatch, Inc..
AssetWatch, Inc. didn’t post a salary, so this is our estimate from similar listings.
Wilson Sonsini Advises AssetWatch on $75 Million Series C Financing
May 1, 2025
