ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Support Representative at AssetWatch, Inc. - ApplyBlast

Customer Support Representative

AssetWatch, Inc.

12 days ago

Remote

Full Time

Medior

12 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Customer Support Representative at AssetWatch provides technical and customer support for hardware and network outages, ensuring timely and long-term solutions for global manufacturing clients. This role involves managing multiple support channels, collaborating with internal and external stakeholders, and utilizing software tools to diagnose and resolve issues. The position requires strong communication skills to build trust with customers and contribute to a world-class customer experience.

Responsibilities

Manage incoming support requests via software, phone, email, and internal channels
Coordinate with internal and external stakeholders to address challenging cases and ensure long-term solutions
Diagnose problems using software tools and provide timely solutions to external customers

Skills

About AssetWatch, Inc.

assetwatch.com

Headquarters

Westerville, Ohio, United States

Company Size

51-200 employees

Founded

2014

View Profile

AssetWatch is an industrial condition‑monitoring platform that helps manufacturers protect assets and prevent unplanned downtime. Combining sensors, data collection, and AI-driven analytics, it turns raw signals into prescriptive insights and recommended actions to build a reliability program that scales across plants. The platform is designed for plant operators and maintenance teams who need faster detection, prioritized remediation, and measurable reductions in failures and downtime.