Customer Support Manager
Shell Energy Operations Pty Ltd
About this role
The Customer Support Manager at Brighte oversees the performance of the contact centre, working to improve customer support quality and operational efficiency. They lead a distributed team, ensuring exceptional service for all customers, including those in vulnerable or financial hardship situations. The role emphasizes a culture of empathy, continuous improvement, and leadership within a regulated environment.
Skills
About Shell Energy Operations Pty Ltd
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About Shell Energy Operations Pty Ltd
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Shell Energy Operations Pty Ltd.
Salary
$75k – $95k
per year