Customer Support Manager
Ratemyagent
About this role
Renowned is seeking a Customer Support Manager to lead its global support team across ANZ and the USA. The role involves managing day-to-day support operations, overhauling workflows, driving AI capabilities within support infrastructure, and collaborating across teams to improve customer experience.
Skills
About Ratemyagent
ratemyagent.comRateMyAgent is a ratings and review platform for real estate agents that aggregates verified client reviews and performance metrics to help consumers find and evaluate local agents. The service offers agent profiles, review-management and marketing tools, APIs and integrations to surface reviews across websites, maps and advertising channels and to drive lead generation for agents and brokerages. Focused on reputation, referrals and measurable performance, RateMyAgent aims to help real estate professionals showcase credibility and convert reviews into new business.
About Ratemyagent
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Ratemyagent.
Salary
$80k – $130k
per year