Customer Support - Mandarin - Teleperformer

Two95 International Inc.(2 years ago)

George Town, MalaysiaOnsiteFull TimeJunior$35,962 - $48,932 (estimated)Customer Service

About this role

Customer Service Specialist position based in George Town, Penang supporting a client that operates a food ordering application. This entry-level, permanent night-shift role represents the client's brand and serves as the primary customer contact for the application. The role is suitable for candidates with a diploma or bachelor's degree and some customer support experience or fresh graduates.

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Required Skills

Mandarin
Cantonese
Customer Service
Phone Support
Payment Processing
Typing
Microsoft Office
Active Listening
Critical Thinking
Emotional Intelligence

Qualifications

Bachelor's Degree
Diploma
B2 English

About Two95 International Inc.

two95intl.com

Two95 International, a leader in IT solutions with over 15 years of industry experience, specializes in Generative AI, Digital Transformation, Edge Computing, and Cybersecurity. The company offers tailored solutions through flexible models, leveraging a highly skilled team of analysts, architects, and software engineers to drive innovation. With a presence in the US and India, Two95 International provides 24/7 managed services, ensuring seamless integration and support for various digital transformation initiatives. Their commitment to excellence is reflected in their strong adherence to best practices and a client-centric approach.