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© All Rights Reserved. ApplyBlast.com
Tiko
The Customer Support Officer serves as the primary technical point of contact for frontline health facilities and field staff, ensuring the seamless operation of a high-impact digital healthcare platform across Sub-Saharan Africa. This role involves bilingual troubleshooting of mobile app issues, managing user access governance, and coordinating incident resolution to maintain system uptime and data integrity. The position requires bridging technical support with operational analytics to optimize workflows and empower partners in delivering quality healthcare services.
Tiko is a girl-centered digital health ecosystem in Sub-Saharan Africa that connects adolescent girls to family planning, HIV testing and treatment, trauma counselling, and other health services through mobilisers, healthcare providers, and retailers, all at no cost to girls. It uses WhatsApp, SMS, and QR-based enrollment and offers Tiko Miles rewards to encourage engagement. The program aims to reach 3.5 million girls across six countries annually by 2030.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tiko.