Tiko
The Service Quality Specialist ensures that all providers deliver safe, high-standard, and dignified health services to girls and young women across Tiko's network in Uganda. This role involves overseeing quality assurance frameworks, managing service level agreements, and coordinating independent audits to drive continuous improvement. The specialist bridges regulatory requirements with local market realities to maintain accountability and enhance user feedback loops.
Tiko is a girl-centered digital health ecosystem in Sub-Saharan Africa that connects adolescent girls to family planning, HIV testing and treatment, trauma counselling, and other health services through mobilisers, healthcare providers, and retailers, all at no cost to girls. It uses WhatsApp, SMS, and QR-based enrollment and offers Tiko Miles rewards to encourage engagement. The program aims to reach 3.5 million girls across six countries annually by 2030.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tiko.