Bolt Technology

Customer Support Operations Agent

Bolt Technology(6 months ago)

HybridFull TimeMedior$65,283 - $87,565 (estimated)Customer Support
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About this role

The Customer Support Operations Agent will join Bolt’s Support team in Vilnius and support the company’s mission to improve urban mobility. This is a full-time role with hybrid work expectations and a competitive gross monthly salary. The position is well suited to candidates with contact-center experience who want to grow within a fast-moving tech company.

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Required Skills

  • Customer Support
  • Contact Centers
  • Problem Solving
  • Empathy
  • Communication
  • Analytical Thinking
  • Google Sheets
  • Excel
  • Project Management
  • Shift Work

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Bolt Technology

About Bolt Technology

bolt.eu

Bolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.

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