Customer Support - Pet Tiger
Silo
About this role
Silo builds technologies to improve efficiency and transparency in the agricultural supply chain. The company is seeking a customer support specialist to serve as a primary contact for customers, troubleshoot issues, and contribute to customer knowledge resources in a fast-moving SaaS environment.
Skills
Qualifications
About Silo
shipsilo.comSiLo (Simple Logistics) is a logistics and freight services company that simplifies supply chains for shippers of all sizes. They arrange full- and partial‑truckload shipments and specialize in heavy‑haul, oversize, time‑critical, and multi‑stop moves. SiLo leverages a nationwide carrier network and tailored capacity solutions to handle complex or urgent freight needs. Their focus is on reliable end‑to‑end coordination to keep shipments moving on schedule.
About Silo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Silo.
Salary
$44k – $56k
per year