traxretail
FORM is seeking a customer-focused Support Specialist based in Brazil to handle user inquiries, manage support tickets, and troubleshoot platform issues. The role involves clear communication with customers, collaboration with cross‑functional teams, and contributing to knowledge resources to improve support processes.
Trax Retail offers cloud-based retail management solutions that leverage AI-driven data to optimize shopper experiences and in-store performance. The platform helps retailers monitor insights, analyze shopper behavior, and increase sales while simplifying day-to-day business operations. With a global footprint, Trax positions itself as a leader in AI-powered retail analytics and in-store execution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for traxretail.
traxretail didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role