Customer Support Rep
Fullbay
About this role
The Outbound Business Development Representative at Fullbay is responsible for managing customer calls, providing product information, troubleshooting issues, and generating sales leads to maintain high customer satisfaction. The role involves engaging with customers, building relationships, and ensuring excellent service standards.
Skills
Qualifications
About Fullbay
fullbay.comFullbay is a web-based shop management platform built specifically for heavy‑duty truck and trailer repair shops. It centralizes shop workflows—estimates, invoicing, work orders, parts management, technician scheduling, and reporting—to streamline operations and improve profitability. Designed for the unique needs of heavy‑duty repair businesses, Fullbay replaces generic shop tools with industry-specific features and integrations that help owners run faster, more efficient, and more profitable shops.
About Fullbay
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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